Bay Removals prefers to work on week days only, but weekends can be arranged with a surcharge applying.

LOCAL REMOVALS

Bay Removals charges locally by the hour with a minimum charge of two hours. In the situation where another removal is involved with your own, ie. someone else moving into or out of either end of your removal, then if the same removalist is controlling both ends of the job, timing can be arranged so that no party is waiting on the other.

If there is an overlap, crews from the same business will mix in together to speed up operations and avoid the possible added charge of waiting time.

MID DISTANCE REMOVALS (100 to 300 Kms)

Our usual policy is to carry out the removal as a set task to your particular time requirements. As a result, control of delivery times can be planned to meet your own arrangements. For example, the load can be delivered the same day or taken overnight to be delivered the next day.

If you are able to refer a party that is returning from your destination area to the truck’s home area, then it may be possible to share travel costs between both of you for cost saving.

Bay Removals travel to both Canberra and Sydney weekly.

LONG DISTANCE (Interstate)

Customers will appreciate that it is impossible to give meaningful costs in general terms because of the wide variety of distance and load size combinations. Customers can also be confused in this area because of the wide variety of prices that may be quoted by separate removalists. It comes down to what you feel comfortable with.

The following is a listing of areas that you may assess against your personal requirements and then check against the quotes you are given.

• A vehicle could be supplied for your sole use if you wish, but common practice is to charge you for the volume your goods occupy on a one way trip. This represents a considerable cost saving.
• Check that you are allocated a full crew on both uplift and delivery – you may not wish to be press ganged into carrying the other end of the fridge because only the driver has turned up.
• A good quality removalist will operate on a door to door basis with no transhipment of goods through transit stores or between vehicles. If this area is important to you, then you should check at the time of enquiry AND when confirming the booking. Reasonable allowance should be made for unexpected vehicle breakdown to expedite delivery of your goods.
• If you are on a direct delivery agreement, transit time can be quite short. Removalists are often able to build in some time to facilitate customers’ travel arrangements and this should be clearly examined when setting up arrangements.
• Subcontracting is a very large part of the removals and storage industry. If you have taken care in selecting a removalist, then you should also ensure that if a subcontractor is being used, they too are equally competent. As the customer, you have the right to know, SO ASK.

Take Note: A lot of interstate work is arranged by lists via telephone or mail. Over 50% of these jobs have difficulty at the pick-up as there turns out to be more goods than originally agreed.

The interstate truck may be huge and only half full, but its total load has been worked out closely. Taking your extra goods may mean another family will have some of or all their goods left behind. So the removalist can and will refuse to pick up undisclosed items.

Remote arrangements made on lists can and does work. But the removalist must be estimating volume correctly, and the customer must give adequate time preparing this list.

• Booking time on long distance is more critical than local and mid-haul. You should plan on having a confirmed booking two weeks ahead of your planned removal day to secure optimum times for your own needs. Removalists can operate on shorter notice but the less time given the more the customer may have to compromise on arrangements, even if you are hiring the entire van for a two day trip.
• Interstate theft is a fact of life. The customer pays on pick up and the van disappears. Customers are strongly advised to deal only with removalists that they KNOW to be well established and not just able to buy a large advertisement. If there is any doubt that you may be subcontracted, then ensure where the responsibility lies before you accept.

If you intend moving during the busy Christmas, Easter and school holiday period, then you must start work on your removal arrangements early. Obtain your quotes and make a decision – it may be very difficult, expensive or even impossible to obtain a removal at short notice over this period.

REMOTE AREA REMOVALS

Cost may be a big consideration to persons relocating into remote areas. Peace of mind and getting all your goods delivered where you want them has its value too. Bay Removals are Australia wide carriers – nowhere is too remote.

Customers are advised to deal with established removalists, with financial stability, who are able to get themselves out of trouble if mechanical difficulties arise and your goods are on board.

TRUCK RENTAL

Renting a truck and doing it yourself is an alternative to using a removalist, particularly if you have the time available and wish to potter along at your own rate. However, potential users should be aware of a number of factors.
Truck rental outlets tend to hire vans by the weight (eg. 5 tonne) whereas removalists work by cubic capacity.

As mentioned before, pantechs come in various sizes. You will find rental truck bodies are always a lot smaller than removalist vans, which means that you may have to hire a truck a lot larger than you really need. WHAT SIZE TRUCK DO YOU REALLY NEED TO FIT ALL YOUR FURNITURE IN?

Rental trucks are flat decks and the larger ones are generally quite high off the ground. Some companies will supply walk-boards and trolleys, for an extra cost of course, but nobody will supply the packing blankets to wrap your furniture, so you will have to find that yourself.

The vehicles are normally rented by the day with a set amount of free mileage included. However, you will need to obtain a full appraisal of costs, which are: 

• Rental charges
• Distance allowance
• Basic insurance
• Overhead damage insurance for vans
• Excess distance costs
• Going over time costs
• Hire of equipment costs

You have to pick up the vehicle and return it by a certain time. When you add this together including the cost of bribes to friends and family to help with your removal, you will then have a reasonable comparison base.

Obtain a quote from Bay Removalists